App Updates!

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 6, 2015 at 4:01 pmExciting news!! We are releasing a new iOS OvaGraph app today! This update brings with it many new features that you have asked for and addresses a number of limitations of the previous generation mobile app. We encourage you to download it and give us your feedback!

Something to keep in mind – this new app does not support some older phones however. If you have a device running iOS 6 then please consider updating your phone to iOS 7 or newer to get the most out of our OvaGraph app (the OS version on your device can be found here: Settings -> General -> About).

For those of you not using iOS devices, hang in there! We are working to have an Android update by the end of the week!!

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

July 7, 2015 at 5:15 amWhy did the NOTES sections get taken off? That was a valuable price of tracking mobiley. Help?! I've got it checked in all my options but it never shows up when I go to log.

kiiroirose15
Since 5/2015kiiroirose15
Since 5/2015

July 7, 2015 at 6:44 amI'm unable to get any readings. Sat there for several minutes watching a blue line almost make it to the end then disappear. What am I doing wrong?

Dev Team
Since 11/2011Dev Team
Since 11/2011

July 7, 2015 at 9:11 amPopulaura, notes will be returning in the very next release (watch for it in the coming week or 2), sorry for the trouble.

OvaGraph Development Team

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 7, 2015 at 9:21 amKiiroirose - It is important that you're holding that sensor quite still while the OvaCue Mobile is taking that reading in order for it to accurately be read. Did you try to re-take that reading after force quitting the app and re-opening it?

Whitney - OvaCue Specialist

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kiiroirose15
Since 5/2015kiiroirose15
Since 5/2015

July 7, 2015 at 12:54 pmYes, I force quit and tried again a few times but wasn't able to get an oral reading. Oh well, I'm past ovulation so will keep trying. Thanks for the response.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 8, 2015 at 8:55 amHmm, why don't you email me directly and we can run through some things to get that resolved for you in case you see a new cycle begin!: whitney@fairhavenhealth.com

Whitney - OvaCue Specialist

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cnr
Since 3/2015cnr
Since 3/2015

July 8, 2015 at 10:21 pmHello ladies! It would be incredibly helpful if an option/setting for "night mode" was added. It makes it difficult and disrupting in the dark, wee hours of the morning to record info and then try to fall back asleep after the bright white light (yes phone brightness set to lowest setting), and try not to wake hubby with the light as well! Popular apps like "Waze" and "SpellTower" have this option in settings, as well as the cycle tracker "MyDays" and many others. Is this something that is in the works? C

vbaker13
Since 8/2012vbaker13
Since 8/2012

Chart

July 9, 2015 at 7:06 amThat would be a good idea! I think I've heard other ladies say the same about the brightness!

-- Vanessa
Ovagraph Moderator
Liliah is 3.5 yrs old! Everly arrived Jan 25th! <3

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 9, 2015 at 9:48 amI have had that request come up before and it's on our list! Thanks for the feedback!!

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

July 10, 2015 at 3:18 amIs the calendar view gone? I'm having trouble locating it. I found that to be very helpful before.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 10, 2015 at 10:08 am

Great question! The Calendar view doesn't support some of the new features that we have been adding to the site as well as the app, including some of the FAM (Fertility Awareness Method) tools. Since it is a little outdated in that regard, there isn't a direct link to the Calendar View in the new app.

We do know some ladies like that view, so there is a way you can still access that. The Calendar View on the OvaGraph app can be found by selecting 'Community' from that main list of options. After selecting that, you can pull the screen down, which will show you those menu options at the top. You can select Current Cycle, and then select the Calendar option to see that view.

Whitney - OvaCue Specialist

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ksbailey
Since 2/2013ksbailey
Since 2/2013

July 22, 2015 at 8:27 pmMy app automatically updated this morning. When I try to add data to the oral or vaginal categories the app crashes. However I have been able to add data to the fertility prediction and intercourse categories. Two days ago I was able to add oral and vaginal data.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 23, 2015 at 8:49 amCan you tell me what device you're running the app on? Have you tried force quitting and re-opening the app?

Whitney - OvaCue Specialist

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ksbailey
Since 2/2013ksbailey
Since 2/2013

July 24, 2015 at 7:03 amI using iPhone 5s. My OS is up to date version 8.4. I tried forced shut down and it didn't help.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 24, 2015 at 10:47 amThanks for those details. I'm working with our app developer to get that fixed for you. There should be an update shortly that will resolve that crash that you're seeing!

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

July 28, 2015 at 5:45 amI am also having a minor issue with the app. When I plug my oral device into my phone, it allows me to take my reading. When I am finished, I switch out the oral device for the vaginal device and hit the "Take a Reading" button, but it never stops thinking until I force close the app and start it over. This happens every day.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 28, 2015 at 9:01 amThanks for that feedback! We've already submit an update that should resolve that concern to the app store. They should release that in the next few days! I'm sorry that you're having to force quit and re-open the app in the meantime!

Whitney - OvaCue Specialist

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tricia125
Since 3/2015tricia125
Since 3/2015

July 30, 2015 at 10:49 pmThe past 3days when I'm about to take my oral,or vaginal readings it's not picking up the sensor. At first I got the ,essays to raise the volume (which I did) and then today after closing the app and restarting it several times ,within. 45min window I just quit. I'm passed my ovulation window...but still also will it , majorly effect my readings since I missed a day for both my oral and vaginal?

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

July 31, 2015 at 11:08 amI'm sorry to hear that it was so difficult to take those readings. Have you updated to the newest version of the OvaGraph app that was released yesterday afternoon? That should resolve any of those 'listening for adapter' concerns you were seeing while trying to take a reading. If you're past ovulation, a couple of missed readings won't impact the overall trends that we're looking for, so I wouldn't worry about that!

Whitney - OvaCue Specialist

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tricia125
Since 3/2015tricia125
Since 3/2015

July 31, 2015 at 5:14 pmI did do the update and today it Worked , I'm just glad that it won't really mess up anything in the future. I just figured I would let you guys know :)

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

August 3, 2015 at 9:42 amGlad to hear that the update solved that concern for you!

Whitney - OvaCue Specialist

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brinkley89
Since 8/2016brinkley89
Since 8/2016

August 26, 2016 at 5:17 amI am trying to take my oral reading and the app keeps crashing. I see that other people are having the same problem. When will this be resolved? I also read that the new app might not support older versions of phones. I have a Samsung Galaxy S4. Does anyone else have this phone and is the new app compatible with it? Thanks!

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

August 26, 2016 at 9:19 amThe S4 isn't on our supported devices list, so that could be causing that concern. Do you have a device that is on that list? You can check it out on the product page under 'Supported Devices'.

Whitney - OvaCue Specialist

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App Updates!