TempCue is Here!

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

October 28, 2015 at 1:19 pmBig news to share!

The TempCue is now available for sale! What exactly is the TempCue you may ask? Well, the TempCue is a basal body temperature (BBT) thermometer that connects to the OvaGraph app on your smart phone! All you have to do is wake up, plug in your TempCue and take that reading. The app will save, chart, and interpret those BBT readings for you.

Using the OvaCue Mobile already and want to add the ability to take BBT readings with the TempCue? That’s just fine – you can take a look at the TempCue (Sensor Only) to take your BBT readings along with your OvaCue readings each day to receive the most insight about the changes taking place in your body, and understand your cycles!

Do you plan to use an Android device? If so, we are ecstatic to let you know that we are just a few days (yes, I said days!) away from a new release for Android users, that will allow many of you to use the TempCue and the OvaCue Mobile!

Let me know if there’s anything we can help to answer about this!

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

November 3, 2015 at 2:01 pmOh this makes me happy. I was bummed that the mobile Ovacue isn't for android and same for the TempCue. I'll wait for the announcement and then go for getting one

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

November 4, 2015 at 10:34 amWe're very excited about it! What Android device are you currently using?

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

November 4, 2015 at 9:21 pmGalaxy S6, android 5.0

OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

November 6, 2015 at 5:02 amThis is great news! I have a Galaxy Note 4 if that helps any.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

November 6, 2015 at 3:17 pmWhen that release is available, it will allow Galaxy S5 and S6's to work with the OvaCue Mobile and the TempCue.

A.Youngone - we're already working to expand on that, allowing more Android devices to be compatible!

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

February 23, 2016 at 8:53 pmMy mother in law bought me a TempCue thinking it would work with my Android (LG G4), should I just return it or should I wait for an update for it to work with my phone? OR even if one day it will work with my LG, would I need to buy a new one, or will an update make it work? (Hope that makes sense) thanks.

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

February 24, 2016 at 11:02 amUnfortunately I don't have a timeframe to provide about when any LG devices would be compatible. Do you have an iPod or a different device that we have listed on the product page to use now, and then when/if there are updates to the app that would work for your LG phone you could switch?

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

February 24, 2016 at 11:55 amOk 2 questions:

1) My mother in law bought me a TempCue thinking it would work with my Android. We'll see. If it doesn't work, can I hold onto it until you guys announce that all android phones are compatible, OR would I have to buy a NEW tempcue sensor when the android devices are compatible? AKA when Android devices ARE compatible, will an update on the app make my tempcue sensor (that is coming in the mail today) work?

2) Let's say I just use an ipod touch for now until andorid devices are compatible... Can you be logged into your app on 2 devices? So if i record my temp on my ipod and then look at that info on the app on my phone? Will the 2 apps sync and show the same info on both devices?

Sorry for all the silly questions, I hope that all makes sense. This is just the best option for me so I am trying so desperately for it to work! :)

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

February 24, 2016 at 3:19 pmCurrently the only Android devices that we list as compatible are the Samsung Galaxy S4 and S5. The hardware would stay the same, it's the app that would have the updates to include additional devices. So, you could use the TempCue with a compatible iOS device for example now, and then when additional Android devices are compatible, you would simply plug in the adapter and sensor into that compatible Android device.

We do suggest using one device (taking readings/editing readings and details) throughout your cycle so that way every thing syncs correctly. If you were to use multiple devices, there is a possibility of information not syncing correctly.

Let's create a scenario where you had 2 devices and and wanted to use them both (again, not what I would recommend). To do that, you would need to make sure that you logged out of the account on each device as soon as you were done entering/editing data for that day. Then, when you picked up the other device, you would need to log in to the app, add/edit the readings or details for the day, and then log out of the account. This would ensure that each time you open the app on the different devices, everything is updated and correct. So, long story short, I would suggest that you stick with one mobile device for a whole cycle, and then switch if you can, when you begin a new cycle.

The other option would be to use the traditional handheld OvaCue monitor. That doesn't require a compatible mobile device and is using the same technology as the OvaCue Mobile.

Hope that helps and made sense :)

Whitney - OvaCue Specialist

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OvaGraph User
Since 12/2019OvaGraph User
Since 12/2019

February 24, 2016 at 4:34 pmOk that makes sense, thank you. I will just hold on to the TempCue until my device is compatible and use the handheld monitor until then. Thanks!

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

February 25, 2016 at 9:49 amYou're welcome!

Whitney - OvaCue Specialist

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joycenderi
Since 1/2016joycenderi
Since 1/2016

Chart

February 27, 2016 at 4:55 pmHi

This morning after taking my temp I cleaned my thermometer and when trying to
put it back in the bag noticed it was getting stuck in the threads. I checked
and found out the tip was missing

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

February 29, 2016 at 9:52 amOh no! Why don't you reach out to me directly about that: whitney@fairhavenhealth.com

Whitney - OvaCue Specialist

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joycenderi
Since 1/2016joycenderi
Since 1/2016

Chart

February 29, 2016 at 11:47 amThank you for the quick response and replacement!! You ROCK!!

ChartingWithWh…
Since 4/2013ChartingWithWhitney
Since 4/2013

March 1, 2016 at 8:51 amThanks! I'm just glad I can help!

Whitney - OvaCue Specialist

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TempCue is Here!